What To Know
- Connect them to a power source using the included charging cable and wait for the charging indicator to turn green or solid.
- Turn off Bluetooth on your device and turn it back on to refresh the connection.
- By following these troubleshooting steps, you should be able to identify and resolve the issue causing your JLab earbuds not to turn on.
If you’re experiencing the frustration of your JLab earbuds not turning on, you’re not alone. This common issue can be caused by various factors, but don’t worry, we’re here to guide you through troubleshooting and finding a solution.
Power Source Issues
1. Battery Depletion
The most common reason for earbuds not turning on is a lack of power. Ensure your JLab earbuds are fully charged before attempting to use them. Connect them to a power source using the included charging cable and wait for the charging indicator to turn green or solid.
2. Malfunctioning Charger
If your earbuds are plugged in but not charging, check the charger itself. Try using a different charger or cable to rule out any potential issues with the original.
Connectivity Problems
3. Bluetooth Pairing Issues
If your earbuds are not pairing with your device, they may not turn on. Turn off Bluetooth on your device and turn it back on to refresh the connection. If that doesn’t work, reset your earbuds by holding the power button for 10-15 seconds.
4. Interference from Other Devices
Bluetooth devices can interfere with each other’s signals. Move away from other Bluetooth devices or turn them off to eliminate potential interference.
Hardware Issues
5. Loose Battery Connections
If your earbuds have been dropped or handled roughly, the battery connections may have become loose. Gently shake the earbuds to see if you hear any rattling. If so, contact JLab support for assistance.
6. Damaged Power Switch
The power switch on your earbuds may be faulty. Try pressing it multiple times or using a small object to gently press it. If it still doesn’t turn on, contact JLab support.
Other Potential Causes
7. Firmware Issues
Outdated firmware can sometimes cause earbuds to malfunction. Check for firmware updates on the JLab website and install them if available.
8. Water Damage
If your earbuds have been exposed to water, they may not turn on due to internal damage. Allow them to dry thoroughly before attempting to use them.
The Bottom Line: Troubleshooting Success
By following these troubleshooting steps, you should be able to identify and resolve the issue causing your JLab earbuds not to turn on. If none of these solutions work, contact JLab customer support for further assistance.
Basics You Wanted To Know
1. How long does it take to charge JLab earbuds?
Charging time varies depending on the model. Most JLab earbuds take around 2-3 hours to fully charge.
2. Can I use my JLab earbuds while they’re charging?
No, it’s not recommended to use your earbuds while they’re charging as this can damage the battery.
3. Why do my JLab earbuds turn off by themselves?
There could be several reasons, including low battery, loose battery connections, or interference from other Bluetooth devices.
