What To Know
- They will provide you with a return authorization number and instructions on how to return your headphones.
- If you purchased your headphones from a third-party retailer, you may need to return them to the store.
- If your headphones are damaged, Bose will assess the damage and determine if they are eligible for a replacement or refund.
Bose headphones offer unparalleled audio experiences, but sometimes it’s time to upgrade or pass them on to someone else. Turning them in to Bose can be a straightforward process, and this guide will provide you with all the necessary information.
Contact Bose Customer Support
The first step is to contact Bose customer support. You can do this by phone, email, or live chat. They will provide you with a return authorization number and instructions on how to return your headphones.
Prepare Your Headphones for Return
Before returning your headphones, make sure to:
- Clean them thoroughly with a soft cloth.
- Pack them securely in their original box or a sturdy alternative.
- Include all accessories, such as the charging cable and eartips.
Ship Your Headphones
Use the shipping label provided by Bose. Make sure to include the return authorization number on the outside of the package. You can drop off the package at any UPS or FedEx location.
Track Your Return
Bose will provide you with a tracking number so you can monitor the progress of your return. Once your headphones have been received, Bose will inspect them and process your refund or replacement.
Warranty and Replacement Options
If your Bose headphones are still under warranty, you may be eligible for a replacement. Bose offers a 1-year limited warranty for most of their headphones.
Recycling Your Bose Headphones
If your Bose headphones are no longer functional, you can recycle them through Bose’s recycling program. This program is free and available to all Bose customers.
Additional Tips
- Return your headphones within 30 days of purchase for a full refund.
- If you purchased your headphones from a third-party retailer, you may need to return them to the store.
- Keep your receipt as proof of purchase.
Troubleshooting
- If you encounter any problems returning your headphones, contact Bose customer support.
- If your headphones are lost or stolen, you will not be able to return them.
- Bose does not accept returns on customized headphones.
The Bottom Line: Embracing the Bose Experience
Turning in your Bose headphones is a simple and hassle-free process. By following these steps, you can ensure that your headphones are returned safely and that you receive the appropriate refund or replacement. Remember, Bose is committed to providing exceptional customer support and ensuring that your audio experience remains exceptional.
Questions We Hear a Lot
Q: How long does it take to process a return?
A: Bose typically processes returns within 7-10 business days.
Q: What if my headphones are damaged?
A: If your headphones are damaged, Bose will assess the damage and determine if they are eligible for a replacement or refund.
Q: Can I return my headphones without the original box?
A: Yes, you can return your headphones without the original box, but it is recommended to pack them securely in an alternative box.
