What To Know
- Open the Bluetooth settings on your device and reconnect to the Tozo earbuds.
- Use a soft cloth to clean the charging contacts on the earbuds and charging case to ensure proper charging.
- When not in use, store the earbuds in the charging case to preserve battery life and prevent damage.
Tozo earbuds are a popular choice for those seeking affordable and reliable wireless audio. However, like any electronic device, they may occasionally encounter issues that require a reset. If you’re facing connectivity problems, sound distortions, or other glitches, resetting your Tozo earbuds can often resolve them.
Step-by-Step Reset Instructions
Method 1: Manual Reset
1. Power off the earbuds: Place both earbuds in the charging case and close the lid.
2. Remove the earbuds: After 10 seconds, remove the earbuds from the case.
3. Touch and hold the buttons: Simultaneously touch and hold the buttons on both earbuds for 10 seconds.
4. Release the buttons: Once the earbuds’ lights flash blue and red, release the buttons.
5. Reconnect the earbuds: Open the Bluetooth settings on your device and reconnect to the Tozo earbuds.
Method 2: Reset via Charging Case
1. Place the earbuds in the case: Put both earbuds in the charging case and close the lid.
2. Open and close the lid: Open the charging case and close it again within 5 seconds. Repeat this process 3 times.
3. Remove the earbuds: After the third time, remove the earbuds from the case.
4. Reconnect the earbuds: Open the Bluetooth settings on your device and reconnect to the Tozo earbuds.
Troubleshooting Common Issues
- Unable to reset the earbuds: Ensure you’re following the instructions carefully and holding the buttons for the full 10 seconds.
- Earbuds are not discovered by Bluetooth: Verify that Bluetooth is enabled on your device and that the earbuds are in pairing mode.
- One earbud is not working: Try resetting the earbuds again. If the issue persists, contact Tozo customer support.
Additional Tips
- Regularly clean the charging contacts: Use a soft cloth to clean the charging contacts on the earbuds and charging case to ensure proper charging.
- Keep the firmware updated: Tozo occasionally releases firmware updates. Check the Tozo website for the latest updates.
- Store the earbuds in the charging case: When not in use, store the earbuds in the charging case to preserve battery life and prevent damage.
Answers to Your Most Common Questions
Q: How often should I reset my Tozo earbuds?
A: Resetting your earbuds is not necessary unless you encounter issues. If you experience any problems, follow the reset instructions.
Q: Can I reset my Tozo earbuds without the charging case?
A: No, the charging case is required for both reset methods.
Q: What happens if I lose one of my Tozo earbuds?
A: If you lose one earbud, you can still use the remaining earbud as a mono Bluetooth headset. However, you will not be able to use the stereo features.
Q: How do I pair my Tozo earbuds with a new device?
A: Place both earbuds in the charging case and open the lid. The earbuds will enter pairing mode. On your new device, open the Bluetooth settings and select “Tozo” to pair.
Q: What is the warranty for Tozo earbuds?
A: Tozo earbuds come with a 12-month warranty. Contact Tozo customer support for warranty claims.
