What To Know
- Press and hold the power button on the right earbud for 5 seconds until the LED indicator turns red.
- Clean the charging contacts on both the earbuds and the charging case.
- You must use the methods described in this guide to reset your earbuds.
Bose QuietComfort Noise Cancelling Earbuds are renowned for their exceptional audio quality and industry-leading noise cancellation. However, like any electronic device, they may occasionally experience glitches or performance issues. A simple reset can often resolve these problems and restore your earbuds to optimal functionality. This comprehensive guide will provide you with detailed instructions on how to reset your Bose QuietComfort Noise Cancelling Earbuds.
Why Reset Your Earbuds?
Resetting your earbuds can address various issues, including:
- Audio dropouts or intermittent connectivity
- Battery drain or charging problems
- Pairing difficulties
- Unresponsive buttons or touch controls
- Persistent noise or distortion
Before You Reset
Before proceeding with the reset, ensure that your earbuds are fully charged. Additionally, pair the earbuds with your device again to confirm if the issue persists. If the problem remains, proceed with the reset procedure.
Reset Methods
There are two methods to reset Bose QuietComfort Noise Cancelling Earbuds:
Method 1: Factory Reset
Step 1: Place the Earbuds in the Charging Case
Place both earbuds in the charging case with the lid open.
Step 2: Press and Hold the Button
Locate the button on the inside of the charging case. Press and hold it for 30 seconds.
Step 3: Wait for the LED Indicator
The LED indicator on the charging case will blink white and then turn off. This indicates that the reset is complete.
Method 2: Soft Reset
Step 1: Turn Off the Earbuds
Press and hold the power button on the right earbud for 5 seconds until the LED indicator turns red.
Step 2: Turn On the Earbuds
Press and hold the power button again for 5 seconds until the LED indicator turns blue.
Step 3: Reset Complete
Your earbuds are now soft reset.
Reconnecting Your Earbuds
After resetting, you will need to reconnect your earbuds to your device.
Step 1: Open the Charging Case
Open the charging case with the earbuds inside.
Step 2: Select the Earbuds
On your device, go to the Bluetooth settings and select “Bose QuietComfort Noise Cancelling Earbuds” from the list of available devices.
Step 3: Connection Complete
Your earbuds will now be connected to your device.
Troubleshooting
If you encounter any issues during the reset process or after reconnecting your earbuds, try the following:
- Ensure that the charging case has sufficient battery power.
- Clean the charging contacts on both the earbuds and the charging case.
- Update the firmware on your earbuds.
- If the issue persists, contact Bose customer support.
In a nutshell
Resetting your Bose QuietComfort Noise Cancelling Earbuds is a simple yet effective solution to address various performance issues. By following the steps outlined in this guide, you can restore your earbuds to optimal functionality and enjoy their exceptional audio experience once again.
Frequently Asked Questions
Q: Will resetting my earbuds erase my music or settings?
A: No, resetting your earbuds will not delete any music or settings stored on the device.
Q: How often should I reset my earbuds?
A: Resetting your earbuds is not necessary on a regular basis. However, if you encounter any performance issues, a reset may resolve the problem.
Q: Can I reset my earbuds using the Bose Music app?
A: No, the Bose Music app does not have a reset function. You must use the methods described in this guide to reset your earbuds.
