What To Know
- If your Bose earbuds are out of warranty, you can extend your warranty by purchasing a Bose Protection Plan.
- The cost of repairing Bose earbuds depends on the issue and whether or not your earbuds are under warranty.
- The repair time for Bose earbuds varies depending on the issue and the workload of the Bose repair center.
Bose earbuds are known for their exceptional audio quality and durability, but even the best technology can experience occasional issues. If your Bose earbuds are not functioning properly, don’t panic! This comprehensive guide will provide you with step-by-step instructions on how to get your earbuds repaired quickly and efficiently.
Contact Bose Support
The first step in getting your Bose earbuds repaired is to contact Bose customer support. You can do this through the Bose website, by phone, or by email. The Bose support team will be able to help you troubleshoot the issue and determine if your earbuds need to be repaired.
Check Your Warranty
Before sending your earbuds in for repair, it’s important to check your warranty. Bose offers a one-year limited warranty on all of its products, which covers defects in materials and workmanship. If your earbuds are still under warranty, Bose will repair or replace them for free.
Prepare Your Earbuds for Repair
Once you have contacted Bose support and checked your warranty, it’s time to prepare your earbuds for repair. This includes cleaning your earbuds, removing any accessories, and packing them securely in a box. Be sure to include a note with your contact information and a brief description of the issue you are experiencing.
Ship Your Earbuds to Bose
Once your earbuds are prepared for repair, you can ship them to Bose. Bose offers a prepaid shipping label that you can use to send your earbuds back to them. Simply print out the label and attach it to the box containing your earbuds.
Track Your Repair Status
Once your earbuds have been shipped to Bose, you can track their repair status online. You will need to provide your tracking number to access the repair status page.
Receive Your Repaired Earbuds
Once your earbuds have been repaired, Bose will ship them back to you. You will receive an email notification when your earbuds are on their way.
Extend Your Warranty
If your Bose earbuds are out of warranty, you can extend your warranty by purchasing a Bose Protection Plan. The Bose Protection Plan covers defects in materials and workmanship for an additional two years.
Troubleshooting Common Issues
Before sending your earbuds in for repair, you can try troubleshooting the issue yourself. Here are a few common issues and their solutions:
- My earbuds won’t turn on. Make sure that the earbuds are charged. If they are charged, try resetting the earbuds by holding down the power button for 10 seconds.
- My earbuds are not pairing with my device. Make sure that your device is in Bluetooth mode and that the earbuds are in pairing mode. If they are not pairing, try resetting the earbuds by holding down the power button for 10 seconds.
- My earbuds are making a crackling sound. This could be caused by a loose connection. Try cleaning the charging port on the earbuds and the charging case.
Questions We Hear a Lot
How much does it cost to repair Bose earbuds?
The cost of repairing Bose earbuds depends on the issue and whether or not your earbuds are under warranty. If your earbuds are under warranty, Bose will repair or replace them for free. If your earbuds are out of warranty, the cost of repair will vary depending on the issue.
How long does it take to get Bose earbuds repaired?
The repair time for Bose earbuds varies depending on the issue and the workload of the Bose repair center. In most cases, you can expect your earbuds to be repaired within 1-2 weeks.
What is the Bose Protection Plan?
The Bose Protection Plan is an extended warranty that covers defects in materials and workmanship for an additional two years. The Bose Protection Plan costs $29.99 for earbuds.
