What To Know
- Look for a sticker or label on the box that contains information about the product, including the model number.
- Locate the serial number on the headphones (usually engraved on the headband or inside the earcups).
- You can use the Bose Connect app or contact Bose customer support to find the model number using the serial number.
Finding the model number of your Bose headphones is crucial for troubleshooting, warranty claims, and compatibility purposes. This comprehensive guide will empower you with the knowledge and techniques to locate your headphones’ model number effortlessly.
Check the Packaging
The original packaging of your Bose headphones usually displays the model number prominently. Look for a sticker or label on the box that contains information about the product, including the model number.
Examine the Headphones
- Inside the Earcups: Remove the ear cushions and inspect the inside of the earcups. The model number may be printed or engraved on the inner surface.
- Headband: Flip the headband upside down and look for a sticker or label that contains the model number.
- Cable: If your headphones have a detachable cable, check the plug that connects to the headphones. The model number may be printed or etched on the plug.
Use the Bose Connect App
If your Bose headphones have Bluetooth connectivity, you can use the Bose Connect app to find the model number:
- Download and install the Bose Connect app on your smartphone or tablet.
- Connect your headphones to the app.
- Navigate to the “Settings” tab.
- Under “Product Information,” you will find the model number listed.
Look for the Serial Number
In some cases, the model number is not readily visible. However, you can use the serial number to determine the model:
- Locate the serial number on the headphones (usually engraved on the headband or inside the earcups).
- Visit the Bose website and navigate to the “Support” section.
- Enter the serial number in the search bar and click “Search.”
- The product information page will display the model number.
Contact Bose Customer Support
If you are unable to find the model number using the methods above, you can contact Bose customer support:
- Visit the Bose website and navigate to the “Contact Us” page.
- Choose the appropriate support option (phone, email, or chat).
- Provide the customer support representative with the serial number or a detailed description of your headphones.
Other Methods
- User Manual: The user manual that came with your headphones may contain the model number.
- Online Retailers: If you purchased your headphones online, check the product listing or order confirmation email for the model number.
- Bose Authorized Dealers: Visit a Bose authorized dealer and ask for assistance in finding the model number.
Key Points
Finding the model number of your Bose headphones is a simple but essential task. By following the steps outlined in this guide, you can quickly and easily locate the information you need. Remember, knowing your headphones’ model number empowers you to make informed decisions about troubleshooting, warranty claims, and compatibility.
Frequently Asked Questions
Where can I find the serial number on my Bose headphones?
The serial number is usually engraved on the headband or inside the earcups.
What if I don’t have the original packaging or user manual?
You can use the Bose Connect app or contact Bose customer support to find the model number using the serial number.
Can I find the model number without connecting to the Bose Connect app?
Yes, you can check the inside of the earcups, headband, cable plug, or contact Bose customer support.
